West Herr built its reputation on excellence and customer satisfaction. Dealing fairly and honestly with our customers as well as our employees is all we have ever known. This philosophy, which is the key to our success, is shared throughout our organization in Sales, Parts, Service and Collision Center.

In 2008, we serviced nearly 280,000 vehicles and sold or leased almost 27,000 new and used vehicles. As a result, we are consistently ranked among the top dealers in the Nation in Customer Satisfaction which has earned us countless awards and recognition.

To date West Herr employs nearly 1,300 West New Yorkers; is the number 1 largest automotive group in the New York state and is the 21st largest automotive group in the nation.

This Buffalo used car dealership is continuously recognized, by nearly every major vehicle manufacturer we represent, for the quality of service our staff delivers to our customers. These achievements are attributed to the high level of dedication put forth daily by our team.

The West Herr Auto Group has earned the distinction of being the Best Place to Work in WNY for five years in a row since its inception in 2005 through Business First in the category of companies with 401 and more employees.  Business first turned to the employees to identify the companies that are succeeding in retaining and recruiting good people and making them feel engaged in their work.

The West Herr Way

West Herr is dedicated to absolute excellence in customer service provided by honest, responsible and respectful people. We support individual pride, company spirit and community involvement.

The West Herr Family of Dealerships are famous in the Western New York community for our low prices and high trade values. How do we keep your price so low? Sheer volume. Last Year the West Herr Group sold over 26,000 cars and trucks, by far the most by any dealer group in New York state and 21st in the USA as reported by Automotive News.

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